We're constantly looking for ways to further reduce our environmental impact.

Based on the questions and comments we've received from our customers, it's clear that you share our concern about the environment. The information on this page is designed to answer some of your most frequently asked questions. We encourage you to check back!

We have made significant progress to reduce excess packaging in its shipments to customers and introduced additional types of recyclable packing materials to protect items while in transit.

Our ordering software determines the "right-sized" box for any given item to be shipped to a customer, based on that item's dimensions and weight. As a result, the number of packages shipped in a wrong-sized box has decreased dramatically, significantly reducing packaging waste and transportation costs.

Most orders are shipped in corrugated containers which on average contain 43% recovered fiber content. Once used, these containers are 100% recyclable for use in the manufacture of other paper products.

We've introduced paper packing materials that are 100% recyclable and are made from 50% recycled content.

The air-filled pillows that are sometimes used to protect items are 100% recyclable and non-toxic. If a customer cannot reuse or recycle these cushions, they can be deflated and disposed of. Deflated air cushions take up less than 1% of their inflated volume.